Lighthouse View Rental Policies
Room stays are charged in full at time of booking.
Suite and cottage stays are charged 50% at time of booking with the balance due 30 days prior to check in.
ROOMS: 7 days prior to check in
SUITES: 30 days prior to check in
COTTAGES: 60 days prior to check
No refunds will be given unless the suite or cottage is re-rented (not applicable to rooms). If the property is re-rented, all monies (less a $90 cancellation fee for cottages only and trip insurance premium on all units) will be returned within 30 days after the subsequent re-rent payment has cleared our accounts.
No refunds will be given for cancellations based on inclement weather or mandatory evacuations.
Tip: Consider Travel Insurance.
We do not send out billing for the final balances of rent, taxes, deposit and special charges. These monies must be received in our office no later than 30 days prior to your arrival for suites and cottages and are payable at time of check in for rooms only. Checks should be made payable to Lighthouse View Oceanfront Lodging.
NO PERSONAL CHECKS WILL BE ACCEPTED AFTER THIS THIRTY-DAY DEADLINE. Reservations made less than 30 days prior to arrival require full payment (please note cancellation policies). We do not accept personal checks upon check-in. LHV reserves the right to charge a $25 handling fee for all returned checks.
TAX - tax rate is 12.75% (6.75% sales and use tax and 6% lodging tax). These moneys are due in addition to your rental amount. The tax rates may change without notice.
Travel Insurance covers many cancellation/ interruption situations including illness, injury and mandatory evacuation during hurricanes. The Premium for our insurance is 7% of your total reservation cost. Complete policy details can be found at: lighthouseview.rentalguardian.com. We strongly recommend purchasing insurance especially during July-October months. You must accept or decline the travel insurance at the time of booking.
A valid credit card is required to have on file at time of check in should there be any accidental issues during the stay- the card will not be charged without informing the guest prior to.
Check-in time begins at 3:00 PM, however, we do our best to accommodate check ins as units are available.
Checkout time for suites and cottages is 10:00 AM; Rooms is 11:00 AM.
Check-outs prior to 8AM can drop keys in drop box outside of office.
Pets are not permitted on the premises. We have several properties that will allow pets in the off season only (Memorial Day to Labor Day). Properties allowing pets are limited to one housebroken dog. A $90 nonrefundable fee is charged on all reservations including a pet. All pets must be declared before check in on pet friendly cottages. A pet of any kind on the premises of a non-pet property is absolutely prohibited and is grounds for expedited eviction of the entire party and forfeiture of all monies paid.
Park style grills are available throughout the campus for guest use. The use of any grill, other than the park grills provided on premises, is absolutely prohibited on any decks.
All our properties are non-smoking. Violators to this policy will be required to pay a substantial cleaning/deodorizing fee.
POOL & SPA
The outdoor pool and spa is generally open from mid-May through mid-October, weather permitting & unless otherwise specified. Pool hours are 9:00 AM to 9:00 PM. Pool temperatures vary in degree of warmth and cannot be guaranteed
WIFI is provided in all rooms, suites and cottages.
Rooms- Serviced daily
Suites- Service is available for an additional fee. A linen/ towel exchange is provided in our laundry room for those not electing for service.
Cottages- Linens are provided initially.